Industry: Transport
Turnover: Approx. $30m+
Ownership: Privately held, multi-generational family business
Project Trigger:
- Operational inefficiencies and fragmented processes
- Lack of integrated systems impacting growth and investor readiness
- Strategic ambitions for significant growth and expansion
Approach:
Diagnostic Review
- Comprehensive assessment of business and systems architecture
- Identification of critical gaps in quoting, production scheduling, job costing, inventory, and quality control
Technology & AI Strategy
- Evaluation of ERP and alternative solutions, including AI enablement
- Roadmap for phased transformation (quick wins + broader phased transformation)
- Integration of CRM, scheduling, and analytics for data-driven decision-making
Change Management & Governance
- Executive sponsorship and super-user empowerment
- Data quality initiatives and phased rollout to mitigate risk
Outcomes:
- Operational Clarity: Eliminated manual bottlenecks and improved capacity planning
- Financial Visibility: Enhanced job costing and profitability tracking
- Customer Confidence: Reliable delivery commitments and improved service quality
- Strategic Readiness: Positioned for investor engagement and geographic expansion
- ROI: Projected 767% revenue impact over 5 years with payback in ~9 months
Starter Questions for the Board and Executive team:
- How can technology and AI accelerate operational efficiency in your client’s sector?
- What project and systems governance structures do we need in place to ensure we maximise the return on technology and AI investments?
- How do you balance quick wins with long-term transformation in high-growth businesses?
Ready to unlock similar results for your business?
This transport leader achieved operational clarity, financial visibility, and a projected 767% ROI through a strategic, phased approach to technology and AI. Your business can too.
Start by assessing your systems and data readiness, download our Digital & AI Readiness Assessment or book a consultation with our experts to design a roadmap that balances quick wins with long-term transformation. Let’s turn inefficiencies into growth opportunities.