Driving Operational Excellence Through Technology & AI in Transport

Industry: Transport

Turnover: Approx. $30m+

Ownership: Privately held, multi-generational family business

Project Trigger:

• Operational inefficiencies and fragmented processes
• Lack of integrated systems impacting growth and investor readiness
• Strategic ambitions for significant growth and expansion

Approach:

• Comprehensive assessment of business and systems architecture
• Identification of critical gaps in quoting, production scheduling, job costing, inventory, and quality control

• Evaluation of ERP and alternative solutions, including AI enablement 
• Roadmap for phased transformation (quick wins + broader phased transformation) 
• Integration of CRM, scheduling, and analytics for data-driven decision-making 

• Executive sponsorship and super-user empowerment 
• Data quality initiatives and phased rollout to mitigate risk 

Outcomes: 

• Operational Clarity: Eliminated manual bottlenecks and improved capacity planning 
• Financial Visibility: Enhanced job costing and profitability tracking 
• Customer Confidence: Reliable delivery commitments and improved service quality 
• Strategic Readiness: Positioned for investor engagement and geographic expansion 
• ROI: Projected 767% revenue impact over 5 years with payback in ~9 months

Starter Questions for the Board and Executive team:

1. How can technology and AI accelerate operational efficiency in your client’s sector? 
2. What project and systems governance structures do we need in place to ensure we maximise the return on technology and AI investments?   
3. How do you balance quick wins with long-term transformation in high-growth businesses?

Ready to unlock similar results for your business?

This transport leader achieved operational clarity, financial visibility, and a projected 767% ROI through a strategic, phased approach to technology and AI. Your business can too.

Start by assessing your systems and data readiness, download our Digital & AI Readiness Assessment or book a consultation with our experts to design a roadmap that balances quick wins with long-term transformation. Let’s turn inefficiencies into growth opportunities.