What’s your biggest learning from the last year?
Scaling back up is hard, but we are much more efficient now.
What’s one thing SMEs need to know to thrive this year?
Yield beats volume 99% of the time.
What would the title of your autobiography be?
There Is No Such Word As Can’t In This Family
What are three words that others would use to describe you?
Tenacious, funny, efficient.
The best piece of advice I’ve ever been given is…
Never waste a crisis.
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