Industry: Allied Health Services
Turnover: $20m–$60m+ (combined, across both entities)
Ownership: Privately held
Project Trigger: A shareholder group holding a controlling interest in a larger allied health business had recently acquired a minority stake in a smaller, complementary operator, and engaged independent advisors to assess whether consolidating the two entities into a single group represented a viable and value-accretive path forward.
Scope of Engagement
The engagement was structured as a comprehensive M&A feasibility assessment report, designed to give the board the clarity and confidence required to make a well-informed decision.
The advisory scope included an assessment of the strategic rationale for a merger between the two companies, an evaluation of the valuation impact on the client's shareholdings, a formal recommendation to the board on whether there was merit in pursuing a merger transaction, and guidance on the next steps required should the merger proceed.
A central element of the scope was the development of a post-merger integration framework. This encompassed the design of a unified go-to-market approach, addressing how the combined entity would position itself commercially, engage referrers and clients, and compete as a single brand in the market. Equally important was the operational integration blueprint, which examined alignment across people (organisational structure, roles, culture and workforce planning), processes (clinical and administrative workflows, governance, and service delivery standards), and systems (technology platforms, data management, and reporting infrastructure). This ensured the feasibility assessment was not merely a financial exercise, but a practical blueprint for how the merged business would actually operate and grow.
Approach
Active Directions began by facilitating structured management sessions with both businesses to build a shared, objective view of each organisation's competitive position, capabilities, and constraints. Rather than accepting either party's self-assessment at face value, the process was designed to surface honest insight, identifying where genuine complementarity existed and where integration risk was most pronounced.
The key workstreams undertaken as part of the engagement included:
- Agreeing with management on the relative strengths and constraints of each business, and identifying where both groups stood to benefit from a merger.
- Quantifying the revenue and cost synergies realisable from combining the two businesses.
- Building a forecast merger model incorporating revenue growth potential and estimated synergies and calculating the impact on overall shareholder value.
- Designing a post-merger integration plan covering the unified go-to-market approach and operational alignment across people, processes and systems.
- Facilitating the board decision-making process, leading to consensus and a clear roadmap forward for the merger.
- Identified 7.5% in operational efficiencies and 20% in revenue synergies, doubling the combined standalone EBITDA.
- Developed a clear integration plan covering the go-to-market approach and alignment of people, processes and systems.
- The board reached consensus, with a clear rationale and roadmap to proceed confidently.
Outcomes
The M&A feasibility assessment delivered a compelling case for consolidation, grounded in both quantified financial opportunity and a credible operational pathway.
Discussion Starters
These questions are designed to prompt reflection at the leadership and board level for organisations considering a similar path:
- Is your merger thesis genuinely strategic, or primarily financial? The most durable mergers in healthcare and human services are built on complementary capability and shared market opportunity, not just cost reduction. How clearly have you articulated what the combined entity will do better than either business could do alone?
- Have you stress-tested your integration assumptions across people, processes and systems? Synergies identified in a feasibility model are only as valuable as the organisation's ability to capture them. What is your realistic timeline for achieving operational alignment, and who is accountable for making it happen?
- How will the merged business show up in the market? A go-to-market strategy for the combined entity is often an afterthought in M&A transactions, yet it is frequently the most powerful driver of revenue synergies. Have you defined how clients, referrers and staff will experience the new organisation from day one?
Exploring ways to accelerate growth and increase enterprise value?
Active Directions partners with business owners, boards and investors to assess strategic opportunities, uncover value creation potential and guide successful execution from strategy through to implementation. Reach out today for a confidential no obligation conversation.